During a conference call hearing, parties speak to one another on the phone and use a website (called POESS) to share documents electronically. The panel listens to facts and arguments from both parties, deliberates in private (by muting their phone), and will usually provide their decision verbally to conclude the hearing.
After making an appointment for a hearing time, you will receive an email confirmation with the phone number and an access code for the BC government teleconference system. You can call from any phone at a location convenient to you using the North America toll-free number. On your scheduled hearing date and time, dial the phone number and use the access code by following the prompts. You will also receive instructions on using the PARP Online Evidence Submission System (POESS) website. This is a secure website provided by the BC government that allows BC Assessment and the property owner to present documents using the internet during the hearing. Upload your documents to the POESS site at least one day before your hearing to ensure successful upload. The following file types are accepted in the POESS site:
• PDF, JPEG, GIF, TIFF, BMP, PNG, RTF, Word, Excel, PowerPoint, and certain video file types (.AVI, .FLV, .MP4, .PEG, .GIF, .MOV, .MKV, .WMV, .3GP).
Do not upload Outlook message files (.msg). Apple device users cannot view them. Do not upload web links as the Panel cannot access links during a hearing.
When documents are uploaded to the system, a random “ID” number is assigned for each file. This is provided for easy reference when presenting to the Panel. You can simply request they “open Evidence ID #1234”, and guide them through the information supporting your case.
During the hearing, all parties call into the teleconference and log into POESS on their computer to view each other's documents. If you do not ask the panel to open a specific file, they may not look at it. The panel does not review submissions in advance, so content must be brief and understandable within your presentation time in the hearing. When presenting your case, it is your responsibility to tell the Panel which file they should look at. It is possible to upload many files to POESS, but we strongly recommend you limit your information to the two or three most important or relevant files.
For an outline of how a Panel hearing is conducted, refer to the
"What happens at your PARP Hearing"
document on the provincial government website.
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