Please note: This website is optimized for Internet Explorer 9 or higher. Please consider downloading the latest version, or using Chrome or Firefox.
Test System

Complaints (Appeals)

Complaints (Appeals)

Prior to filing a complaint (appeal), use Assessment Search to review your assessment and sales of similar properties to ensure your assessment is accurate. If you still have concerns, we encourage you to contact us before submitting an official Notice of Complaint (Appeal). 

We also encourage you to review these Frequently Asked Questions about complaints (appeals) below.  

Many concerns can be resolved through discussion with our staff outside of the formal complaint and appeal process. If you are still not satisfied after discussing your concern with us, you may use the complaint and appeal process to have your assessment independently reviewed.

The first level of appeal is to the Property Assessment Review Panel (PARP).  

The deadline to file a complaint (appeal) to the PARP for your 2020 Assessment is January 31.

The second level of appeal is the Property Assessment Appeal Board (PAAB). The deadline to file an appeal to the PAAB is April 30 of each year. You must file a complaint (appeal) with the PARP first before filing an appeal to PAAB.

If you pay taxes to a First Nation taxing authority, check your assessment notice for information regarding assessment review. The Provincial assessment complaint (appeal) and appeal system may not apply. For appeal information specific to Indigenous communities, review Appeal Process for Indigenous communities.

Frequently Asked Questions | Complaints (Appeals)

​Your Value and the Average Percentage Change 
(Click here for full screen)

Assessment at Market Value for July 1 of the Previous Year 
(Click here for full screen)

Understanding Equity Value
(Click here for full screen)

Concerns about Property Taxes
(Click here for full screen)

Considerations for Property Damage 
(Click here for full screen)

Negative Factors Affecting Property 
(Click here for full screen)

No Sales in Neighbourhood 

Improvement Value & Change – Additions & Renovations 
(Click here for full screen)

​Improvement Value & Change – Changing Construction Costs 
(Click here for full screen)


Didn't find what you're looking for?

More information is available for: 

Notice of Complaint (Appeal) Form

Withdrawal Form